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Job Title:

Operations Specialist

Job Summary:

We are seeking a Operations Specialist to join our growing team. In this role, you will be responsible for managing the daily sales operations, including processing orders, printing invoices and packing slips, coordinating shipments, and collecting payments from customers. You will work closely with the sales team and warehouse to ensure that orders are fulfilled accurately and efficiently.

Key Responsibilities:

• Process customer orders and ensure that all information is accurate

• Print invoices and packing slips for each order

• Coordinate with the warehouse to ensure that orders are picked and packed accurately

• Arrange shipments with carriers and ensure that all shipping information is accurate

• Monitor inventory levels and notify the sales team when stock levels are low

• Provide support to the sales team as needed, including responding to customer inquiries and providing order status updates

Qualifications:

• High school diploma or equivalent

• Experience in sales operations or customer service

• Strong attention to detail and accuracy

• Excellent communication and customer service skills

• Ability to work well in a team environment

• Proficiency in Microsoft Office and experience with ERP systems

• Ability to work in a fast-paced environment and manage multiple priorities

• Familiarity with shipping and logistics processes is a plus

If you are a detail-oriented individual with a passion for customer service and sales operations, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration.